Frequently Asked Questions

The Town of Apple Valley operates a shelter where animals can be adopted for a fee. The adoption fee includes spaying or neutering, a free vet exam, and a rabies vaccination for dogs.  Included for Apple Valley owners is a one-year dog license.  In addition, a refundable deposit is required for animals that are too young to be spayed or neutered at the time of adoption.

We have many cute animals waiting for a new home. Please come down and take a look! The shelter is located at 22131 Powhatan Road. Hours are Tuesday-Saturday, 9:00 a.m. to 4:00 p.m.

Follow these tips to help keep your family safe:

• Do not run past a dog. Dogs like to chase moving things.
• Dogs protect their space. If a dog threatens you, stay calm. Do not scream. Avoid eye contact. Stand still until the dog leaves. Then back away slowly.
• Do not go near a strange dog, especially if it is tied or in a cage.
• Let a dog see and sniff you before you pet it. Never pet a dog without the owner’s permission.

For more information or to report a dog bite, call Animal Services at 760-240-7555.
If the office is closed and it is an emergency, call 961-6001.

The Town of Apple Valley gives citations for animal violations. You must fix the problem and pay the fine within 21 days. If you do not, the citation goes to the San Bernardino County Superior Court.

Our office is at 22131 Powhatan Road. Hours are Tuesday–Saturday, 9:00 a.m. to 4:00 p.m.

If you get a citation for an unlicensed dog, you can correct it by:

• Giving a current rabies certificate
• Paying the dog license fee
• Paying the fine

If you no longer own the dog, you still must pay the fine. You also need proof that you do not have the dog.

For questions about citations, call Animal Services at 760-240-7555.

Every dog in Apple Valley is required to have a license. You need to get a permit within 30 days of bringing your dog into town or when it turns four months old.
Licenses are available at Animal Services, 22131 Powhatan Road.
To get a license, you must provide:

Your name, address, and phone number.
A rabies vaccination certificate.
The dog’s breed, age, color, sex, and proof of spay or neuter if done.

Fees:

Spayed or neutered dogs: $12 per year.
Unspayed or unneutered dogs: $87 per year.

Cats can be licensed voluntarily for ID purposes. If you buy a dog or cat license for $87, you get a voucher for $75 off a spay or neuter within 60 days.
For more details, call Animal Services at 760-240-7555.

Stay away from honeybee swarms and colonies. If you see bees, leave quickly. Protect your face and eyes. Go inside a car or building. Water and brush will not protect you. Do not swat at bees. Fast movements make them sting.
Do not disturb a nest or swarm. Call pest control or emergency services.
If you are stung, move to a safe place. Remove the stinger right away. Do not squeeze it. Scrape it out with a fingernail, knife blade, or credit card. Wash the area with soap and water. Apply an ice pack for a few minutes to reduce pain and swelling.
Get medical help if you have trouble breathing, are stung many times, or are allergic to bee stings.
People can live safely with bees by learning their habits and taking precautions. For more information, call San Bernardino County Environmental Health Services at (909) 383-3200.

If your pet bites someone, or if you are bitten by an animal, you must report it within 24 hours. Call the Town of Apple Valley Animal Services Department.
Get a description of the animal. If you do not know the owner, keep the animal in sight until an Animal Services Officer arrives.
Call Animal Services at 760-240-7555. For emergencies, call 760-961-6001.

Apple Valley does not have a leash law for cats. Free-roaming cats can cause problems. All cats should get a rabies shot every year. We recommend keeping cats indoors. Indoor cats avoid disease, traffic, and other dangers.
There are ways to stop cat problems. One option is Ropel, an outdoor animal repellent. Use it where cats are a problem. In sandbox areas, remove feces or replace soil before applying Ropel.
If you know the cat’s owner, talk to them. This often solves the problem. You can also request live traps from Animal Services to catch nuisance cats. Treat all cats humanely. Animal Services can pick up trapped cats, or you can take them to the Town shelter.
Animal Services does not pick up cats unless they are contained. For more information, call 760-240-7555.

Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.

Dogs need not wear licenses when on their own property.  Any time the dog is off its property, it must wear its license affixed to its collar.

In apartments or condos, you can have one cat or one dog. In other residential areas, you can have up to four dogs and four cats.

To keep more animals, you need a special permit from Animal Services. The permit fee is $25. With the permit, people in multi-housing areas can have two animals. This can be one dog and one cat, two dogs, or two cats. In other residential areas, you can have up to eight animals with any combination of dogs and cats, but only with an Animal Control Permit.

Clean up waste from small animals, like dogs and cats, every three days. Clean up waste from horses and other farm animals every seven days. Take the waste off the property; don’t spread it out or mix it into the soil.

New dogs must be licensed within 30 days of arriving in Apple Valley. If your dog was licensed in another city, bring the paper license certificate to Animal Services. With the license form, you pay a small transfer fee. If you have proof of rabies vaccination but no license form, you pay the full dog license fee. You do not need to re-vaccinate your dog. Without either, your dog needs to be re-vaccinated. A certificate of sterility lowers the cost.

Talk to your vet about vaccinations. Dogs need rabies, distemper/parvovirus, and Bordatella shots. Cats may need feline viral rhinotracheitis, calicivirus, rabies, distemper, and feline leukemia shots.

The cost of a dog license is $13.20 per year for a spayed or neutered dog. It is $87.00 per year for a dog that is not fixed. This includes a $75.00 voucher to spay or neuter the dog at a participating vet.

Animal Services can license your fixed dog for one to three years, or until its rabies shot expires. Unfixed dogs can only be licensed for one year and get a spay/neuter voucher. The second year an unfixed dog is licensed, there is an extra $75.00 fee.

To get the spayed or neutered discount on a dog license, you must show a certificate of sterility when you buy it. You only need to show proof of sterility for the first license purchase.

No, there is no leash law for cats.

Yes, all dogs must be on a leash when off their property, whether at a park, on the street, or in an open field. A competent handler must always control the dog and be able to restrain it.

Keeping animals depends on the zoning rules of the property. Tenants should ask their landlords if they can have animals. Landlords need to know that animal keeping is linked to the property. If tenants break the rules, landlords might have to pay fines. For more details about your property’s zoning, contact the Planning Division at the Town of Apple Valley at 760-240-7000 x 7200.

To get a dog license, you only need proof of a current rabies vaccination. Your vet will give you a certificate, except at town rabies clinics. Keep this certificate as long as the vaccination is valid. Your dog does not need to be there.

The Town of Apple Valley operates a shelter where animals can be adopted for a fee. The adoption fee includes spaying or neutering, a free vet exam, and a rabies vaccination for dogs.  Included for Apple Valley owners is a one-year dog license.  In addition, a refundable deposit is required for animals that are too young to be spayed or neutered at the time of adoption.

We have many cute animals waiting for a new home. Please come down and take a look! The shelter is located at 22131 Powhatan Road. Hours are Tuesday-Saturday, 9:00 a.m. to 4:00 p.m.

• Pay by phone at (800) 969-6158.
• Online at our Citation Processing Center.
• Pay by mail at: Town of Apple Valley C/O Citation Processing Center P.O. Box 7275 Huntington Beach,  CA 92647-2730.
• In-person: 14955 Dale Evans Parkway
• Apple Valley, C.A. 92307.

Avoid more fines by correcting the cited violation.
You can request an extension for more time by emailing code@applevalley.org or calling (760) 240-7560. Include your case number and property address. You can get up to 30 more days based on the violation and progress.

Unpaid fines after 30 days will incur a late fee of 50%. Additional actions may include collection through the State Franchise Tax Board or the Department of Motor Vehicles.

The Ordinances can be found at our ordinances website at: Municode

The Town of Apple Valley operates a shelter where animals can be adopted for a fee. The adoption fee includes spaying or neutering, a free vet exam, and a rabies vaccination for dogs.  Included for Apple Valley owners is a one-year dog license.  In addition, a refundable deposit is required for animals that are too young to be spayed or neutered at the time of adoption.

We have many cute animals waiting for a new home. Please come down and take a look! The shelter is located at 22131 Powhatan Road. Hours are Tuesday-Saturday, 9:00 a.m. to 4:00 p.m.

Follow these tips to help keep your family safe:

• Do not run past a dog. Dogs like to chase moving things.
• Dogs protect their space. If a dog threatens you, stay calm. Do not scream. Avoid eye contact. Stand still until the dog leaves. Then back away slowly.
• Do not go near a strange dog, especially if it is tied or in a cage.
• Let a dog see and sniff you before you pet it. Never pet a dog without the owner’s permission.

For more information or to report a dog bite, call Animal Services at 760-240-7555.
If the office is closed and it is an emergency, call 961-6001.

The Town of Apple Valley gives citations for animal violations. You must fix the problem and pay the fine within 21 days. If you do not, the citation goes to the San Bernardino County Superior Court.

Our office is at 22131 Powhatan Road. Hours are Tuesday–Saturday, 9:00 a.m. to 4:00 p.m.

If you get a citation for an unlicensed dog, you can correct it by:

• Giving a current rabies certificate
• Paying the dog license fee
• Paying the fine

If you no longer own the dog, you still must pay the fine. You also need proof that you do not have the dog.

For questions about citations, call Animal Services at 760-240-7555.

Every dog in Apple Valley is required to have a license. You need to get a permit within 30 days of bringing your dog into town or when it turns four months old.
Licenses are available at Animal Services, 22131 Powhatan Road.
To get a license, you must provide:

Your name, address, and phone number.
A rabies vaccination certificate.
The dog’s breed, age, color, sex, and proof of spay or neuter if done.

Fees:

Spayed or neutered dogs: $12 per year.
Unspayed or unneutered dogs: $87 per year.

Cats can be licensed voluntarily for ID purposes. If you buy a dog or cat license for $87, you get a voucher for $75 off a spay or neuter within 60 days.
For more details, call Animal Services at 760-240-7555.

Stay away from honeybee swarms and colonies. If you see bees, leave quickly. Protect your face and eyes. Go inside a car or building. Water and brush will not protect you. Do not swat at bees. Fast movements make them sting.
Do not disturb a nest or swarm. Call pest control or emergency services.
If you are stung, move to a safe place. Remove the stinger right away. Do not squeeze it. Scrape it out with a fingernail, knife blade, or credit card. Wash the area with soap and water. Apply an ice pack for a few minutes to reduce pain and swelling.
Get medical help if you have trouble breathing, are stung many times, or are allergic to bee stings.
People can live safely with bees by learning their habits and taking precautions. For more information, call San Bernardino County Environmental Health Services at (909) 383-3200.

If your pet bites someone, or if you are bitten by an animal, you must report it within 24 hours. Call the Town of Apple Valley Animal Services Department.
Get a description of the animal. If you do not know the owner, keep the animal in sight until an Animal Services Officer arrives.
Call Animal Services at 760-240-7555. For emergencies, call 760-961-6001.

Apple Valley does not have a leash law for cats. Free-roaming cats can cause problems. All cats should get a rabies shot every year. We recommend keeping cats indoors. Indoor cats avoid disease, traffic, and other dangers.
There are ways to stop cat problems. One option is Ropel, an outdoor animal repellent. Use it where cats are a problem. In sandbox areas, remove feces or replace soil before applying Ropel.
If you know the cat’s owner, talk to them. This often solves the problem. You can also request live traps from Animal Services to catch nuisance cats. Treat all cats humanely. Animal Services can pick up trapped cats, or you can take them to the Town shelter.
Animal Services does not pick up cats unless they are contained. For more information, call 760-240-7555.

Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.

California law requires everyone to recycle food waste. This includes homes, apartments, and businesses. The rule follows Senate Bill 1383.

No, don’t worry; you can use any bags, as the food waste will be removed from them at the compost facility.

We encourage you to continue backyard composting. Organic items not suitable for backyard compost can be recycled through this program.

No need to change your current garbage disposal use. Food currently being discarded in your trash barrel should now be placed in your green waste barrel.

Fruits, vegetables, meat, seafood, dairy, eggshells, bread, food scraps, plate scrapings, and expired food.

Trash, styrofoam, liquids, glass, plastics, metal, diapers, pet waste, electronic waste, and hazardous waste.

Please contact Burrtec for larger barrel options at 760-245-8607.

Yes, all three barrels will get picked up on the same day.

Please call AVCO/Burrtec at 760-245-8607 with any questions about your day of service, to change service levels, change barrels, billing address, or telephone information update, or change.

Please get in touch with AVCO/Burrtec to have your cans picked up.

You can contact Burrtec for large or bulky items. We will pick up four times a year up to five items for free. The Town of Apple Valley also has clean-up events for large items.

The town has clean-up events 12 times a year. Please see the calendar for dates.

Please bring proof of residency, such as a driver’s license or identification.