Job Description

Summary:

Under general supervision, performs technical and professional, detailed, and confidential work required to administer Human Resources programs, including recruitment, job classification, compensation, employee benefits administration, and employee relations; performs research and analysis; provides consulting services to Town departments related to all aspects of human resources activities; performs related work as required.

Supervision Received and Exercised:

Receives general supervision from the Human Resources Manager. May exercise technical and functional direction over lower-level staff.

Distinguishing Characteristics:

This is the professional-level class in the human resources series that analyzes and makes independent recommendations regarding the solution of problems related to the design, development, implementation, and administration of human resources management programs. Responsibilities include extensive staff, public, and organizational contacts. Incumbents provide a professional-level resource for organizational, managerial, and related analyses and studies. This class is distinguished from the Human Resources Manager in that the latter has overall responsibility for all human resources programs and functions and for assisting in developing, implementing, and interpreting public policy.

Essential Functions:

Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and duties performed by incumbents of this class. Employees are required to be in attendance and prepared to begin work at their assigned work location on the specified days and hours. Factors such as regular attendance at the job are not routinely listed in job descriptions but are an essential function. Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Essential duties and responsibilities may include, but are not limited to, the following:

— Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and duties performed by incumbents of this class. Employees are required to be in attendance and prepared to begin work at their assigned work location on the specified days and hours. Factors such as regular attendance at the job are not routinely listed in job descriptions but are an essential function. Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Essential duties and responsibilities may include, but are not limited to, the following:

When performing the recruitment assignment:
• Coordinates and implements recruitment processes for Town departments; confers with departments to ascertain departmental needs; conducts position audits; modifies position descriptions; coordinates and/or produces recruitment flyers, and position announcements; screens resumes and applications; identifies qualified applicants.
• Develops, coordinates, administers, and evaluates oral and written examinations and their results, including compiling test scores, preparing eligibility lists and candidate information, and coordinating follow-up pre-employment testing.
• Monitors hiring process and/or other testing processes to assure adherence to applicable human resources policies; coordinates and/or conducts oral interviews, establishes eligibility lists, and assists departments in extending job offers.
• Conducts employee orientation sessions for new-hires and employee exit interviews for separating employees.
• Monitors compensation programs.
• Analyzes requests and assignments related to organizational structure, salary levels, classification, and examining procedures.
• Conducts organizational studies; researches human resources issues and regulations; conducts surveys of comparable organizations; recommends classification and compensation for new or revised positions; analyzes results, proposes solutions; and calculates implementation costs.
• Assists employees and management with the interpretation and correct application of Town policies, procedures, and programs; provides advice and assistance regarding employment issues; investigates employee complaints.
• Provides employment information and verification.
• Provides job opening information to the Information Systems department for posting to website.

Minimum Qualifications:

An equivalent combination of training and experience that would provide the required knowledge, skills, and abilities may be considered.  A typical way to obtain the required qualifications would be:

Education, Training, and Experience Guidelines
An equivalent combination of training and experience that would provide the required knowledge, skills and abilities may be considered. A typical way to obtain the required qualifications would be:
Equivalent to graduation from an accredited four-year college or university with major coursework in business or public administration, human resources, or a related field and two (2) years of responsible human resources experience.

License and Certification Requirements:

• Valid California class C driver’s license with satisfactory driving record and automobile insurance.

Knowledge of:

• Principles, practices, and techniques of human resources programs and functions in a public agency setting, including recruitment, selection, equal employment opportunity, and employee orientation; job analysis and classification; compensation and benefit analysis and administration; and employee relations, including the interpretation of laws, regulations, policies, and procedures.
• Organizational and management practices as applied to the analysis and evaluation of programs, policies, and operational needs.
• Applicable Federal, State, and local laws, codes, and regulations.
• Modern office practices, methods, and computer equipment.
• Record keeping principles and procedures.
• Computer applications related to the work.
• English usage, grammar, spelling, vocabulary, and punctuation.
• Techniques for dealing effectively with the public, vendors, contractors and Town staff, in person and over the telephone.
• Techniques for effectively representing the Town in contacts with governmental agencies, community groups and various business, professional, educational, regulatory and legislative organizations.
• Techniques for providing a high level of customer service to public and Town staff, in person, and over the telephone.

Ability to:

• Interpret, apply, and explain complex laws, codes, regulations, and ordinances.
• Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.
• Maintain confidentiality of sensitive personal information of applicants, employees, former employees, and other matters affecting employee relations.
• Prepare clear and effective financial, statistical, narrative, informational and educational reports, correspondence, policies, procedures, and other written material.
• Analyze situations and identify pertinent problems/issues; collect relevant information; evaluate realistic options; and recommend/implement appropriate course of action.
• Effectively represent the division and the Town in meetings with governmental agencies, contractors, vendors, and various businesses, professional, regulatory and legislative organizations.
• Maintain accurate files and records of employees and related data.
• Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines.
• Operate modern office equipment including computer equipment and specialized software applications programs.
• Use English effectively to communicate in person, over the telephone, and in writing.
• Use tact, initiative, prudence, and independent judgment within general policy, procedural and legal guidelines.
• Establish and maintain effective working relationships with those contacted in the course of the work.

Physical Demands and Working Environment:

Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; to operate a motor vehicle and to visit various Town and meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard, typewriter keyboard or calculator, and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve, and file information. Employees must possess the ability to lift, carry, push, and pull materials, and objects necessary to perform job functions.
Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public, and private representatives in interpreting and enforcing departmental policies and procedures.

Fair Labor Standards Act labels cannot be given to a group of employees. Each employee must meet every requirement for the claimed exemption. The designation mentioned above is for general manager guidelines.