Job Description

Summary:

Supervision Received and Exercised:

Receives general direction from the Town Manager. Exercises direction and supervision over professional, technical, and clerical staff.

Distinguishing Characteristics:

This is a mid-level management classification that oversees, directs, and participates in specific activities within the Public Works Department, including assisting in short- and long-range planning and development and administration. Successful performance of the work requires knowledge of public policy, municipal functions and activities, including the role of an elected Town Council, and the ability to develop, oversee, and implement projects and programs in a variety of areas. Responsibilities include coordinating the activities of the Department with those of other departments and agencies and managing and overseeing the functions of the Department. The incumbent is accountable for assisting in Departmental planning and operational goals and objectives and for furthering Town goals and objectives within general policy guidelines.

Essential Functions:

Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and duties performed by incumbents of this class. Employees are required to be in attendance and prepared to begin work at their assigned work location on the specified days and hours. Factors such as regular attendance at the job are not routinely listed in job descriptions but are an essential function. Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Essential duties and responsibilities may include, but are not limited to, the following:

Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and duties performed by incumbents of this class. Employees are required to be in attendance and prepared to begin work at their assigned work location on the specified days and hours. Factors such as regular attendance at the job are not routinely listed in job descriptions but are an essential function. Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Essential duties and responsibilities may include, but are not limited to, the following:

• Assist in the management, development, and implementation of goals, objectives, policies, and priorities for the Department; recommends, within Departmental policy, appropriate service and staffing levels; recommends and administers policies and procedures.
• Plans, manages, and oversees the daily functions, operations, and activities of the Wastewater and Street Maintenance Divisions.
• Assists in development and standardization of procedures and methods to improve the efficiency and effectiveness of Wastewater and Street Maintenance programs; monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; assesses and monitors workload, administrative, and support systems, and internal reporting relationships.
• Manages and coordinates the work plan for the assigned staff; meets with staff to identify and resolve problems; ensures coverage of staff for all shifts and assignments; assigns work activities, projects, and programs; monitors work flow; reviews and evaluates service delivery, methods, and procedures.
• Trains, motivates, and evaluates assigned personnel; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline and termination procedures.
• Responds to public inquiries and complaints and assists with resolutions and alternative recommendations.
• Attends and participates in professional group, committee, and task force meetings; stays abreast of new trends and innovations in Wastewater and Street Maintenance. Serves as a liaison with private and public organizations and Town, other city, county, and state agencies to address any problems, implement legal regulation changes, or determine the distribution of funds.
• Establishes and maintains positive community relations through programs, demonstrations, and public assistance regarding Wastewater, Street Maintenance and Household Hazardous Waste programs; and answers specific and general questions.
• Monitors changes in laws, regulations, and technology that may affect Town or Departmental operations; recommends policy and procedural changes as required.
• Prepares, reviews, and presents staff reports, various management and information updates, and complex reports on special projects as assigned.
• Participates on and makes presentations to the Town Council and a variety of boards and commissions.
• Maintains and directs the maintenance of working and official Departmental files.
• Performs other duties as assigned.

Minimum Qualifications:

An equivalent combination of training and experience that would provide the required knowledge, skills, and abilities may be considered.  A typical way to obtain the required qualifications would be:

Education, Training, and Experience Guidelines
An equivalent combination of training and experience that would provide the required knowledge, skills and abilities may be considered. A typical way to obtain the required qualifications would be:
Equivalent to graduation from an accredited four-year college or university with major coursework in business or public administration or a related field (e.g., engineering), and five (5) years of experience in municipal government. Five (5) years experience in construction and maintenance of Public Works infrastructure and facilities with two (2) years of considerable supervisory or administrative experience. Possession of a Master’s Degree is highly desirable.

License and Certification Requirements:

• Valid California class C driver’s license with satisfactory driving record and automobile insurance.
• Wastewater Collection System Maintenance Certification – Grade IV must be obtained within one year of employment.

Knowledge of:

• Administrative principles and practices, including goal setting, program development, implementation and evaluation, project management, and supervision of staff, either directly or through subordinate levels of supervision.
• Principles and practices of employee supervision, including work planning, assignment, review and evaluation, and the training of staff in work procedures.
• Applicable Federal, State, and local laws, codes, court decisions, and regulations, including administrative and Departmental policies concerning the operation of a Public Works Department.
• Organization and management practices as applied to the development, analysis, and evaluation of programs, policies, and operational needs of the assigned Department.
• Principles, practices, methods, and techniques of Wastewater and Street Maintenance management.
• Techniques and practices of public speaking and making presentations before small groups.
• Principles of record keeping and reporting.
• Modern office practices, methods, and computer equipment.
• Computer applications related to the work.
• English usage, grammar, spelling, vocabulary, and punctuation.
• Techniques for effectively representing the Town in contacts with governmental agencies, community groups, various business, professional, and regulatory organizations and with property owners, developers, contractors, and the public.
• Techniques for providing a high level of customer service to public and Town staff, in person and over the telephone.

Ability to:

• Recommend and implement goals, objectives, and practices for providing effective and efficient services.
• Plan, organize, schedule, assign, review, and evaluate the work of staff.
• Train staff in work procedures.
• Evaluate and recommend improvements in operations, procedures, policies, or methods.
• Research, analyze, and evaluate new service delivery methods, procedures, and techniques.
• Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.
• Analyze, interpret, summarize, and present administrative and technical information and data in an effective manner.
• Interpret and apply applicable Federal, State, and local laws, codes, and regulations, including administrative and Departmental policies.
• Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare effective technical staff reports.
• Effectively represent the Department and the Town in meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations and in meetings with individuals.
• Identify and be responsive to community issues, concerns, and needs.
• Effectively respond to calls for services.
• Access, retrieve, enter, and update information using a computer terminal.
• Maintain accurate records and files of work performed.
• Organize work, set priorities, meet critical deadlines, and exercise sound, independent judgment within established guidelines.
• Operate modern office equipment, including computer equipment and software programs.
• Use English effectively to communicate in person, over the telephone, and in writing.
• Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
• Establish and maintain effective working relationships with employees and those contacted in the course of the work.

Physical Demands and Working Environment:

Fair Labor Standards Act labels cannot be given to a group of employees. Each employee must meet every requirement for the claimed exemption. The designation mentioned above is for general manager guidelines.