Job Description

Summary:

Supervision Received and Exercised:

Receives general direction from the Town Manager or designee. May exercise general supervision over professional, technical, and/or clerical staff as assigned.

Distinguishing Characteristics:

This is a single position management class that receives general direction from the Town Manager. The incumbent is responsible for the planning, administration and operation of a variety of programs and projects throughout multiple departments, performs responsible and innovative administrative management in support of the Town’s goals and objectives, and is a participating member of the Town’s management team. It is distinguished from the Department Director in that the Director has overall management responsibility for all aspects of the Department. The position is distinguished from Division Managers within various Departments in that the Special Projects Manager will be responsible for programs, policies and projects from more than one division within the Town and will take a lead role in overall project administration.

Essential Functions:

Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and duties performed by incumbents of this class. Employees are required to be in attendance and prepared to begin work at their assigned work location on the specified days and hours. Factors such as regular attendance at the job are not routinely listed in job descriptions but are an essential function. Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Essential duties and responsibilities may include, but are not limited to, the following:

Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and duties performed by incumbents of this class. Employees are required to be in attendance and prepared to begin work at their assigned work location on the specified days and hours. Factors such as regular attendance at the job are not routinely listed in job descriptions but are an essential function. Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Essential duties and responsibilities may include, but are not limited to, the following:
• Lead teams of staff and consultants in completing complex interdivisional, high-priority special projects, such as implementing policy requirements of the Town’s General Plan, the consolidated plan, and assist in housing programs and economic development.
• Manage high visibility departmental projects and activities and assist department heads in administration of departmental programs.
• Resolve administrative problems that cannot be handled by subordinates.
• Review and evaluate operational performance; develop and implement changes in policies and procedures.
• May assume responsibility for a specific division of the department and supervise professional and/or technical staff.
• Liaison between Town departments and divisions on major development projects.
• Represent the various departments in meetings of the Town Council, commissions, neighborhood groups, service organizations, and other public and private agencies.
• Plan, manage and oversee the daily functions, operations, applicable contracts and activities of the waste management and transit programs.
• Monitor legislative and judicial developments and changes in environmental law and ensure the Town remains in compliance with all applicable standards.
• Assist in development and standardization of procedures and methods to improve the efficiency and effectiveness of waste management and transit programs.
• Respond to public inquiries and complaints and assists with resolutions and alternative recommendations.
• Oversee the Town’s solid waste disposal, household hazardous waste and recycling programs.
• Publicize, promote, and provide information to the media and public on departmental programs.
• Participate in and makes presentation to the Town Council and a variety of boards and commissions.
• Update Town and other website with upcoming events related to waste management and transit.
• Participate in the selection and evaluation of staff.
• Conduct special studies as assigned by the Town Manager and submit related reports.
• Other duties as assigned.

Minimum Qualifications:

An equivalent combination of training and experience that would provide the required knowledge, skills, and abilities may be considered.  A typical way to obtain the required qualifications would be:

Education, Training, and Experience Guidelines
An equivalent combination of training and experience that would provide the required knowledge, skills and abilities may be considered. A typical way to obtain the required qualifications would be:
Equivalent to graduation from a four-year college or university with major coursework in business or public administration, accounting, economics or a related field AND two (2) years of professional-level budgetary, programmatic, special projects and related administrative support experience.

License and Certification Requirements:

• Valid California class C driver’s license with satisfactory driving record and automobile insurance. This classification requires the ability to travel independently within and outside of Town limits. The incumbent is required to attend various meetings conducted during evening and weekend hours.

Knowledge of:

• Administrative principles, practices and trends of Community/Economic Development, including planning, economic development, environmental clearances and housing, goal setting, program development, implementation and evaluation, project management and supervision of staff, either directly or through subordinate levels of supervision.
• Effective organizational and management practices as applied to the analysis and evaluation of programs, policies and operational needs.
• Pertinent Federal, State, and local laws, regulations, codes, ordinances and policies applicable to Community/Economic development, waste management and transit operations and activities.
• Effective techniques and methods of leadership, mentoring and supervision.
• Organization and management practices as applied to the development, analysis and evaluation of programs, policies and operational needs of the assigned department.
• Principles, practices, methods and techniques of waste management and transit programs.
• Techniques and practices of public speaking and making presentations before groups.
• Principles of record keeping and reporting.
• Modern office practices, methods and computer equipment.
• Computer applications related to the work.
• English usage, grammar, spelling, vocabulary and punctuation.
• Techniques for effectively representing the Town in contacts with governmental agencies, community groups; various business, professional and regulatory organizations and with property owners, contractors and the public.
• Techniques for providing a high level of customer service to public and Town staff, in person and over the telephone.
• Operational characteristics, services and activities of a comprehensive program.
• Organization and management practices as applied to the analysis and evaluation or programs, policies and operational needs.
• Advanced principles and practices of budget preparation and administration.
• Strategic planning principles.
• Identify and respond to Town Manager and Town Council issues, concerns and needs.
• Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in supports of goals.
• Prepare clear and concise administrative reports.
• Interpret and apply Federal, State and local policies, procedures, laws and regulations.
• Exercise judgment and sensitivity in confidential matters.
• Communicate clearly and concisely, both orally and in writing.
• Establish, maintain and foster positive and harmonious working relationships with staff, management, applicants, public and private representatives, contractors, consultants, vendors and other parties on behalf of the Town.

Ability to:

• Digest complex issues and explain to others in a concise, straightforward manner.
• Compose/edit documents and effectively express complicated topics.
• Develop, mentor, and motivate staff with tact and diplomacy.
• Exhibit professionalism and lead by example while maintaining appropriate sense of humor in the work place.
• Participate in a collaborative and positive manner with internal and external stakeholders.
• Learn quickly and think strategically.
• Take responsibility; set priorities and multi-task.
• Determine when to seek assistance, refer, inform or escalate a problem; be innovative and willing to take initiative.
• Operate modern office equipment including computer equipment and software.
• Operate a motor vehicle safely.
• Analyze problems; and identify solutions and consequences of proposed action.
• Analyze and interpret research, evaluate alternatives and reach logical, fact-based conclusions and recommendations.
• Collect, compile and evaluate data either in statistical or narrative form.
• Present proposals and recommendations clearly, logically and persuasively in public meetings.
• Exercise sound judgment and common sense.
• Prepare clear, concise and comprehensive correspondence, reports and other written materials.
• Exercise good judgment in dealing with highly sensitive political, public policy, community and employee issues and situations.
• Establish and maintain effective working relationships with the Town Council, all levels of Town management, other government officials, community and civic organizations, employees, the public and others encountered in the course of work.
• Communicate effectively with others both verbally, in writing, and over the telephone.
• Represent the Town in a variety of meetings.
• Use initiative in making difficult decisions.
• Recommend and implement goals, objectives and practices for providing effective and efficient services.
• Plan, organize, schedule, assign, review and evaluate the work of staff.
• Train staff in work procedures.

Physical Demands and Working Environment:

Fair Labor Standards Act labels cannot be given to a group of employees. Each employee must meet every requirement for the claimed exemption. The designation mentioned above is for general manager guidelines.