Town Directory

Accessibility Policy

Our Promise

The Town of Apple Valley wants everyone to use our website. This includes people with disabilities. We are working to make sure our website is easy to use for everyone. We follow the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA. These are rules that help websites work better for people who use screen readers, keyboards, or other tools

What We’re Doing

We are always checking and fixing our website. Some things are still being worked on. Here’s what we’re improving:

Area
Archive Library
California Environmental Quality Act files
Meetings & Agendas PDFs
Permit Center
Jobs
Job Classifications
What’s Being Fixed
Old documents may not work well with screen readers.
Some California Environmental Quality Act files are not accessible.
Some PDFs include citizen information and are not screen-reader friendly.
Some PDFs include citizen information and are not screen-reader friendly.
Job summaries and descriptions do not meet readability standards required by the Plain Writing Act. Language is being revised for clarity and compliance.
PDFs missing accessibility tags and job descriptions that don’t meet Plain Writing Act readability standards.
Status
In Progress
In Progress
In Progress
In Progress
In Progress
In Progress

Document Viewers

PDF readers are required to view and print PDF documents that are posted on our website. Here are some that you can use:

Guidelines

Our website follows Web Content Accessibility Guidelines (WCAG) 2.2(external link), Level AA Guidelines, and Success Criteria.

WCAG 2.2 supports these 4 principles of web accessibility(external link):

  1. Perceivable:
    • Provide text alternatives for non-text content
    • Provide captions and other alternatives for multimedia
    • Create content that can be presented in different ways without losing meaning. This includes when presented by assistive technologies.
    • Make it easier for users to see and hear content
  2. Operable:
    • Make all functionality available from a keyboard
    • Give users enough time to read and use content
    • Do not use content that causes seizures
    • Help users navigate and find content
  3. Understandable:
    • Make text readable and understandable
    • Make content appear and operate in predictable ways
    • Help users avoid and correct mistakes
  4. Robust:
    • Maximize compatibility with current and future user tools

    Browsers

    We design our website to work with the latest version of your browser. This ensures you have the current security technology to keep your information safe.

    For the best experience on our website, we recommend you:

    • Use the latest version of your browser
    • Enable cookies and JavaScript
    • Use the latest version of your PDF reader to view, download, and print our digital files
    • Delete any personal data your browser may have collected (on a public computer)

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        Need Help?

        If you have trouble using our website or need something in a different format, we want to help.

        📧 Email: info@applevalley.org
        📞 Phone: (760) 240-7000
        🏢 Visit: Town Hall, 14955 Dale Evans Parkway, Apple Valley, CA 92307

        banner phone mockup for the apple valley connect app

        HAVE AN ISSUE? THERE'S AN APP FOR THAT!

        Spotted a pothole? Confused about permits? Curious about facility rentals? Well, there's an app for that. Apple Valley Connect is your one-stop shop for all things Apple Valley. Visit our app page for more information.

        Download the Apple Valley Connect App on the Apple Store Today
        Download the Apple Valley Connect App on the Google Play Store Today
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