The Americans With Disabilities Act

In accordance with the requirements of Title II of The Americans with Disabilities Act of 1990 (ADA), the Town of Apple Valley will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs or activities. 

Employment
The Town of Apple Valley does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission (EEOC) under Title I of the ADA. 

Effective Communication
The Town of Apple Valley will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in the Town of Apple Valley programs, services and activities, including qualified sign language interpreters, documents in Braille and other ways of making information and communications accessible to people who have speech, hearing or vision impairments. 

Modifications to Policies and Procedures
The Town of Apple Valley will make all reasonable accommodations / modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services and activities. For example, individuals with service animals are welcomed in offices of the Town of Apple Valley, even where pets are generally prohibited. 

Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service or activity of the Town of Apple Valley, should call Rosie Garcia at (760) 240-7000 no later than two (2) working days before the scheduled event. 

The ADA does not require the Town of Apple Valley to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden. 

Accessibility Issues
Any complaints that a program, service or activity of the Town of Apple Valley is not accessible to persons with disabilities should be directed to: 

Town of Apple Valley
14955 Dale Evans Parkway
Apple Valley, CA 92307
Paul Osterman
(760) 240-7000 (Phone)
(760) 961-6240 (Fax)
ada@applevalley.org (email)

The Town of Apple Valley will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids / services or reasonable modifications of policy. This may include retrieving items from locations that are open to the public, but are not accessible to persons who use wheelchairs.